Interviews for jobs and courses are a necessary part of life. There are some people who enjoy being interviewed and seem to have a natural talent for it but most people find it nerve-racking.

These hints and tips can help take some of the fear factor away and help your personality shine through.

• make sure you know where you're going and plan how to get there so that you'll be in good time
• find out as much as you can about the job or course, company or college so that you can ask the right questions at interview
• first impressions count, so make sure you dress smartly
• think of some questions to ask at the interview, write them down and take them with you
• ask someone to give you a practice interview.

• give yourself plenty of time to get ready and to make sure that you arrive in good time
• always make sure someone else knows where you are going, who you intend to see and when you are due back
• make sure that you have everything you need (e.g., directions, Progress File)
• go to Reception first and explain why you are there and who your interview is with
• remember - the interviewers want to see some personality so be yourself as much as your nerves allow

• Why do you want to do this particular job/training/course?
• How are you suited to this job/training/course?
• What do you know about this college/school/company?
• What do you do in your spare time?
• Tell me something about yourself
• Do you have any questions?

• How are new employees introduced to the organisation
• What results have past students achieved on this course?
• What did last year's students go on to do?
• What are the hours?
• What qualifications will I get at the end of the training?
• When will I know the result of this interview?

• if you're going into an office for your interview, knock first and then walk in
• smile as you go in and say "Good morning" or "Good afternoon"
• be polite, speak clearly and try to give full answers - not just "Yes" or "No"
• be positive, talk about what you are good at - your strengths, abilities and interests
• remember to ask the questions that you have prepared
• if you are at a job or training interview, you can ask what you will be paid or what training allowance you will get, but don't make this your first question!
• thank the interviewer when you leave